The equipment that you reserve on your booking is pulled out of our inventory immediately upon check-out and can no longer be rented to another customer. We hold this equipment for you for these service dates and deny other customers the opportunity to rent this equipment.
By checking the Cancellation / Refund Policy Acknowledgement box when you complete your reservation, you agree to abide by the following Cancellation / Refund Policy.
— Cancel 30 days before date of service: May cancel with full refund.
— Cancel less than 30 days before date of service*: No refund, but we will retain a credit on file for use within two years
*Bonfires have their own weather related same-day cancellation policy: You may reschedule your bonfire and pay the cost of the new bonfire permit or cancel by 3pm for a 50% refund.
*Bonfires cancelled after the bonfire permit has been purchased: No refund for the cost of the permit.
*No cancellation or refund for beach chair service within 24 hours of your reservation start date.